Terms of Service

1Overview

Dental Nexus provides a manual and technology-assisted matching service connecting:

• Clinicians & dental practices
• Dental labs
• Certified treatment planners
• CAD/CAM designers
• Manufacturers

Dental Nexus is not a medical provider, does not offer clinical advice, and does not assume responsibility for treatment outcomes.

The Platform currently provides:

• Manual matching between users
• Secure case sharing
• File exchange
• Communication support
• Optional use of third-party CAD software
• Experimental workflow tools

2Eligibility

You may use the Platform only if you:

• Are legally able to enter into contracts in your country
• Are appropriately licensed (clinicians) or qualified (planners/designers)
• Comply with all applicable dental/medical regulations in your region
• Do not use the Platform to bypass regulatory requirements

We may suspend or remove users for non-compliance.

3Nature of the Service

Dental Nexus is a marketplace and workflow facilitator, not a clinical service provider. We do not:

• Provide orthodontic or dental treatment
• Verify clinical accuracy of submitted designs
• Supervise patient care
• Act as manufacturer of record

Users remain fully responsible for:

• Clinical decisions
• Patient consent
• Regulatory compliance
• Quality of provided plans, models and files
• Manufacturing safety

4User Responsibilities

Clinicians & Labs. You agree to:

• Ensure proper patient consent before uploading files
• Verify the accuracy and safety of all submitted designs
• Follow local and national regulations relating to medical devices
• Maintain responsibility for treatment outcomes

Planners & Designers. You agree to:

• Provide designs that meet professional standards
• Only work within your training and competence
• Maintain all necessary software licences
• Follow all regulatory requirements in your region

Manufacturers. You agree to:

• Produce devices that comply with local regulatory requirements
• Validate and verify all design files before manufacturing
• Retain responsibility as manufacturer of record

5Payments

During the initial launch period:

• Matching may be free or subject to pilot pricing
• Future fees (e.g., a 12% service fee) may apply
• Dental Nexus may test optional subscription tiers

Any fees will be communicated before charging.

6Third-Party Tools & Integrations

The Platform may connect users to third-party software (e.g., CAD tools, AI tools, cloud storage). Dental Nexus:

• Does not own these tools
• Does not guarantee their performance
• Is not responsible for costs associated with them

7Intellectual Property

• Clinicians and labs own patient data
• Planners and designers own their design process and methodology
• Dental Nexus owns the Platform, matching algorithms and workflow IP
• Users grant us a licence to use anonymised data to improve the Platform

8Prohibited Use

You must not:

• Upload patient data without consent
• Reproduce or share other users' confidential information
• Misrepresent your skills, qualifications or identity
• Upload malicious files
• Attempt to reverse-engineer the Platform

9Limitation of Liability

To the maximum extent permitted by law:

• Dental Nexus is not liable for treatment outcomes, clinical decisions, design accuracy, manufacturing errors or regulatory compliance failures
• Dental Nexus provides the Platform "as-is" without guarantees
• Our total liability is limited to the fees paid in the past 12 months (if any)

10Suspension or Termination

We may suspend or terminate accounts that:

• Violate these Terms
• Breach laws or ethical standards
• Present clinical risk
• Misuse the Platform

You may stop using the Platform at any time.

11Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Disputes will be resolved through good-faith negotiation before legal action. Any legal proceedings shall be brought in the state or federal courts located in Delaware.

12Updates

We may update these Terms as we expand the Platform. Changes will be posted on the website with a new effective date.